The Digital Customer Relationship Management (CRM) is a system that helps companies manage their relationships with clients effectively and efficiently. With the use of technology, the Digital CRM allows companies to collaborate more closely with their customers, increasing satisfaction and loyalty.
What is Digital CRM?
The Digital CRM is an application that helps companies manage their integrated relationships with clients. It enables companies to collaborate more closely with their customers, increasing satisfaction and loyalty.
Benefits of Digital CRM
The use of a digital CRM can bring various benefits to companies. Some of these benefits include:
What is the main objective of Digital CRM?
The main objective of Digital CRM is to establish and maintain strong relationships with customers, increasing satisfaction and loyalty.
How does digital CRM work?
The Digital CRM works in an integrated way with the different areas of the company, such as marketing, sales, and customer service. It allows these areas to collaborate more closely to provide a better customer experience.
What is the main disadvantage of Digital CRM?
One of the main disadvantages of a digital CRM is that it can be costly to implement and maintain, especially for small businesses or startups.
