The increasingly intense competitiveness in current markets has forced small and medium-sized enterprises (SMEs) to seek ways to reduce costs and improve efficiency in their operations. One of the most effective strategies for achieving these objectives is the adoption of shared services.
Shared services are resources or skills that are offered by one company or organization to another, usually on a shared or remunerated basis. They can be used to meet specific needs of an enterprise, such as human resource management, accounting, or information technology.
Benefits of Adopting Shared Services
The adoption of shared services offers several benefits to SMEs. First and foremost, it allows these companies to reduce costs, as they no longer need to invest in resources and skills that can be shared with other companies.
In addition, the adoption of shared services allows PMEs to focus their efforts on their core activities, which may improve efficiency and productivity. This can be especially useful for companies that need to handle large volumes of work and require extra help to manage their time and resources.
One of the benefits of adopting shared services is that it can help PMEs improve the quality of their products and services. This happens because shared service providers are specialists in their areas and can offer skills and resources that others do not have.
And if I don't find a shared service provider that meets my needs?
If you're looking for a shared services provider, it's important that you clearly define your needs and look for providers that can meet them. You may also consult with other entrepreneurs or seek recommendations from experts in your field.
Now, let's discuss some of the main concerns that PMEs may have when considering the adoption of shared services. First and foremost, many companies may wonder if shared services are reliable and secure.
It is important to highlight that shared service providers are responsible for ensuring the security and reliability of their services. Many times, they may have security systems in place and protocols to resolve problems and issues.
Another common question is whether shared services are customizable and scalable. Yes, in general, shared service providers can customize their solutions to meet the specific needs of each company and are able to scale their capabilities to meet growing needs.
In summary, adopting shared services can be a very effective strategy for PMEs that aim to reduce costs and improve efficiency in their operations. There are many benefits that can be obtained, from cost reduction to improved product and service quality.
It is important to remember that when choosing a shared services provider, it is crucial that you clearly define your needs and look for providers that can meet them.